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FREQUENTLY ASKED QUESTIONS
We’ve compiled a list of frequently asked questions and answers for your convenience. If you can’t find what you’re looking for, please get in touch and we’ll respond to your inquiry as quickly as possible.
WHERE DO YOU SHIP? HOW DOES IT WORK?
We ship all of our products within North America! We typically use Canada Post for domestic orders and add USPS for orders that go to the USA. All orders include tracking and usually take between 3-10 business days, depending on a variety of factors. If you need your purchase shipped outside of North America, please message us first.
CAN WE ARRANGE A LOCAL PICKUP TO SAVE ON COSTS AND TIME?
Definitely! We are located in Edmonton, Alberta. If you are too, then send us a message before you order and we can make arrangements! Isn't shopping local easy?
HOW DO YOUR SHIRTS FIT?
Our men's shirts tend to run a pinch on the large side. We would recommend ordering a size down if you prefer a more slim look. Compare our size charts to the measurements of one of your favourite shirts. If you are still unsure, message us and we will size up one of our team members for your comparison!
CAN YOU DO BULK OR WHOLESALE ORDERS?
Yes! If you need a large, bulk order of one of our products, or want to carry our products in your shop, please send us a message. We have wholesale & clubhouse pricing, as well as other perks for large orders. Minimum order quanities (MOQ) may apply for these orders.
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
First and foremost, we want you to be completely satisfied and excited about your purchase.
Items that you wish to return must be unworn, unused and be returned in original packaging with tags (if applicable).
To begin the return process, please send us a message first with the order number and reason for the return. Items have 14 days from date of purchase to be returned or exchange. Shipping costs associated with returns are at the expense of the returnee.
Please allow for a few days for your return to be reflected on your credit card statement.